What do I get for my money?

The main thing that you are paying for when you use our services is the use of our servers and bandwidth. But that's not all you get.

Free Help & Advice

Before you even start using our services we're happy to talk to you about how best to deal with any specific requirement related to broadcasting audio or video online. And it really is free - not even the price of a phone call. You can call us on 0800 848 8301 (a free number) or simply fill in the form opposite and we'll call you back.

24/7 Support

Someone is available 24 hours a day, 7 days a week to deal with any problems you may have with our service. In the rare instance that something goes wrong with a server, we have usually fixed it before you even notice. But just incase, we're always on hand.

Encoding Software

Whether you intend to broadcast live or need the software to encode a live event for future playback, all of our customers are provided with the required software. There is no extra charge for this.

Statistics

You can log in to our statistics package at any time of the day or night to view usage statistics for your live broadcast or pre-recorded content. As well as total data usage for any given month, you can also see how many people connected, when, and how long for.

Guaranteed Availability

We guarantee 99.9% uptime on our services. Any downtime for longer than 0.01% of the month will result in a pro-rata refund in your next invoice.

Anything Else?

That should cover just about everything you could possible need from us. But if you have any questions, feel free to get in touch.

Where To Now ?